Our goal is to ensure that you are completely satisfied with your shopping experience. We offer a 30-Day Money Back Guarantee except on used items. If you’re not satisfied with your purchase, we’ll give you a full refund for unopened and unused product. Note: any and all returns must be made within 30 days of purchase.
We do not accept any returns on:
- Open and/or used items
- Refrigerated items such as probiotics
- Discontinued Items
- Items purchased more than 30 days ago
How to Return an Item
- Send us an email and include your name, mailing address, and order number. Or call our toll-free number at 855.735.6536.
- Drop your return items off at the nearest Canada Post outlet (Canadian customers) or US Postal Service post office (American customers).
- Once we receive your returned order, we will process your full refund.